Privacy Policy
Introduction
ecosoyaroma ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at ecosoyaroma.world (the "Website") or use our services. By using our Website, you agree to the collection and use of information in accordance with this policy.
Effective Date: This Privacy Policy is effective as of and applies to all users of our Website in the United States.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Shipping and billing addresses
- Payment information processed through secure third-party providers
- Communications and inquiries you send to us
- Product preferences and purchase history
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for our curated product selections
- Communicate with you about your purchases and inquiries
- Provide customer support and respond to your questions
- Send you information about products and services that may interest you (with your consent)
- Improve our website and shopping experience
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our Website, conducting business, or serving our users (e.g., payment processing, shipping, email services)
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or comply with legal process
- With Your Consent: We may share information with your explicit consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Opt-Out: Opt-out of certain data collection and processing activities
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.
California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (though we do not sell personal information).
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Website. These technologies help us understand how you use our site, remember your preferences, and improve your experience. For detailed information about our use of cookies, including how to manage your cookie preferences, please see our Cookies Policy.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: community@ecosoyaroma.world
Address: 9 E 19th St, New York, NY 10003, United States
Phone: +1 (212) 888-3288
Privacy Officer: For privacy-related inquiries, please mark your correspondence "Attention: Privacy Officer."
We will respond to your inquiry within a reasonable timeframe as required by applicable law.